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GDPR has come to make privacy a positive part of the customer experience.

What isGDPR

   The general data protection regulation (GDPR) is a privacy regulation of the European Union, which aims to coordinate and modernize data protection requirements. GDPR is a shared responsibility.

Sionpay, GDPR and your business

   As your trustworthy data processor, we are committed to helping you to complete GDPR compliance. We believe that this provides you with a new opportunity to further enhance brand loyalty by focusing on customer privacy while providing a great experience. Consider it experiential privacy - make privacy an active part of the experience by providing brand-based, highly relevant privacy notifications and easy to execute marketing options.

Year Established
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This compliance journey to meet GDPR needs to be completed by both parties

Your task as a data manager
As a data manager, you will determine the personal data we process and store on your behalf. If you use Sinopay solution, we may process personal data for you based on the product and solution you use and the information you choose to send to Sinopay account or service. As a manager, you will provide privacy statements to individuals involved in brand activities, detailing how you collect and use information, and seeking consent if necessary. If these individuals want to know what data you are maintaining about them or decide to terminate the relationship with you, you need to respond to these requests.
Our task as data processors

When we provide software and services to the enterprise, we act as data processors, processing and storing personal data as part of the services provided to you as required. As data processors, we will process personal data only in accordance with your company's license and instructions - for example, in accordance with the provisions of the agreement between us. If your data is in a pay in solution and we need us to assist in processing various individual customer requests, we will work with you to help you respond through processes, products, services, and tools.

How to prepare for GDPR

Such a chance must not be missed.Here are five steps to prepare you for GDPR.

  1. Reduce unnecessary data collection

    Take stock of your digital assets, including mobile apps and websites, to assess which cookies, tags or other data are required and remove what is not.

  2. Plan customer journey

    Tell your privacy story with meaningful privacy notifications, policies, and data collection point options.

  3. Development agreement management strategy

    To avoid unnecessary accidents and establish stronger relationships by obtaining consent, to provide a positive customer experience.

  4. Delete unique identifier

    Determine how to use another unique identifier to anonymize or pseudonym certain personal data to minimize compliance obligations and reduce the risk of data and privacy disclosure and claims.

  5. Satisfy requests to access and delete data

    Identify or leverage existing processes to help respond to requests to access or delete personal data.

What are our preparations for GDPR

CFI solutions are ready for gdpr, so that you can spend less time thinking about compliance and more time focusing on your customers - creating experience for them. We have developed gdpr functions and tools to help you quickly manage data, identify and mark the types of data that can be manipulated when receiving gdpr access or delete requests, and execute requests through multiple paths.

We protect entrusted data through a common control framework, which includes multiple processes and controls that comply with security certification, standards and regulations (including ISO 9001, pic-dss).

We will continue to adhere to our long-standing practice and proactively integrate privacy functions into our product development to meet and exceed current regulatory requirements.

We have been listening to our customers, trying to simplify our products and services and improve their automation to better support their GDPR needs.

We have a Chief Privacy Officer, an EU data protection officer, and a dedicated privacy team.

We document our privacy practices to meet higher record requirements.

We have updated the data processing protocol of Sinopay to meet the requirements of GDPR.

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