One-Stop Service of Payment&Risk Management

Public Policy 


        Sinopay (Shenzhen) Technical Services Limited attaches great importance to your privacy. You are using our services (including our website) )We may collect and use your information. Through this privacy policy, we hope to explain to you how we collect, use, store and share this information when you use our services, as well as the way we provide you with access, update, control and protection of this information. This privacy policy is closely related to the services you use. We also hope that you can read it carefully and make the appropriate choice according to the guidance of this privacy policy when necessary. We try our best to explain the relevant technical terms involved in this privacy policy to you in a concise way, and provide links for further explanation for your understanding.

        By using or continuing to use our services, you agree that we will collect, use, store and share your information in accordance with this privacy policy.

        If you have any questions about this privacy policy or related matters, please contact

Information we collect

        When we provide services, the following information about you may be collected, stored and used. If you do not provide relevant information, you may not be able to register as our users, enjoy some of the services we provide, or we can not achieve the desired results even if we can continue to provide you with some services.

Your information

    • Personal information, such as telephone number, email and bank card number, etc. provided to us when you register our account or use our services;
    • The shared information you provide to other parties through our services, and the information you store when you use our services.

The shared information you provide to other parties through our services, and the information you store when you use our services. Your information shared by others

    • Shared information about you provided by other parties when using our services.

What we got

        When you use our services, we may collect the following information:

    • Log information refers to the technical information that may be automatically collected by the system through cookies, web beacon or other means when you use our service, including:
    • Device or software information, such as configuration information provided by your mobile device, web browser or other program you use to access our services, your IP address and version and device ID used by your mobile device;
    • The information you search and browse when using our services, such as the web search words you use, the URL address of the social media page you visit, and other information and content details you browse or request when using our services;
    • Information about the mobile applications (APPs) and other software you have used, and information about the mobile applications and software you have used;
    • The information you communicate through our service, such as the account number you have communicated with, as well as the communication time, data and duration;
    • The information (metadata) contained in the content you share through our service, such as the date, time or place of the shared photo or video taken or uploaded.
    • Location information refers to the information we collect about your location when you turn on the device location function and use our location-based services, including:
    • When you use our service through a mobile device with positioning function, we collect your geographic location information through GPS or WiFi;
    • The real-time information provided by you or other users including your geographical location, such as the information of your region contained in the account information provided by you, the shared information uploaded by you or other people showing your current or previous geographical location, such as the geographic marker information contained in the photos shared by you or other people;
    • You can stop our collection of your location information at any time by turning off the location function.

How do we use your information

        We may use the information collected in the course of providing services to you for the following purposes:

    • Provide services to you:
    • When we provide services, it is used for authentication, customer service, security, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;
    • Help us design new services and improve our existing services;
    • To make us more aware of how you access and use our services, so as to respond to your personalized needs, such as language setting, location setting, personalized help services and instructions, or to respond to you and other users who use our services;
    • To provide you with more relevant advertising to replace the general advertising;
    • Evaluate and improve the effectiveness of advertising and other promotional and promotional activities in our services;
    • Software certification or management software upgrade;
    • Let you participate in the survey about our products and services.

        In order to make our users have a better experience, improve our services or other uses you agree to, we may use the personal information collected through one of our services in a way of pooling information or personalization for our other services on the premise of complying with relevant laws and regulations. For example, your personal information collected when you use one of our services may be used in another service to provide you with specific content or to show you information related to you rather than being pushed generally. If we provide the corresponding options in the relevant services, you can also ask us to use the personal information you provide and store in the service for our other services.

        Specific privacy policies for certain services will more specifically explain how we use your information in those services.

How to access and control your information

        We will try to take the appropriate technical means to ensure that you can access, update and correct your registration information or other personal information provided when using our services. When accessing, updating, correcting, and deleting your personal information, we may ask you to authenticate to ensure your account security.

How do we share your information

        Except for the following circumstances, we and our affiliated companies will not share your personal information with any third party without your consent:

    • We and our affiliated companies may share your personal information with our affiliated companies, partners and third-party service providers, contractors and agents (such as communication service providers who send email or push notifications on our behalf, and map service providers who provide us with location data), who may not be in your jurisdiction, It can be used for the following purposes:
    • To provide you with our services;
    • Achieve the purpose described in "how we use your information" section;
    • Fulfill our obligations and exercise our rights in the software license and service agreement of Sinopay (Shenzhen) technical services limited. or this privacy policy;
    • Understand, maintain and improve our services.

        If we or our affiliated companies share your personal information with any of the above-mentioned third parties, we will strive to ensure that such third parties comply with this Privacy Policy and other appropriate confidentiality and security measures we require them to comply with when using your personal information.

    • With the continuous development of our business, we and our affiliated companies may enter into merger, acquisition, asset transfer or similar transactions, and your personal information may be transferred as part of such transactions. We will inform you before your personal information is transferred.
    • We or our affiliated companies may also retain, preserve or disclose your personal information for the following purposes:
    • Comply with applicable laws and regulations;
    • Comply with court orders or other legal procedures;
    • Comply with the requirements of relevant government agencies;
    • We believe that it is reasonably necessary for us to comply with applicable laws and regulations, safeguard the public interest, or protect the personal and property safety or legitimate rights and interests of us or our group companies, our customers, other users or employees.

How do we keep, store and protect your information

        We only retain your personal information for the period necessary for the purposes stated in this Privacy Policy and for the period required by laws and regulations.

        We use various security technologies and procedures to prevent information loss, improper use, unauthorized reading or disclosure. For example, in some services, we will use encryption techniques such as SSL to protect the personal information you provide to us. However, you understand that due to the technical limitations and the risk prevention limitations, even if we have tried to strengthen the security measures, we can not always guarantee 100% of the information security. You need to understand that the system and communication network you use to access our service may have problems due to situations beyond our control.

Tips for sharing information

        Many of our services allow you to share your relevant information not only with your social network, but also with all users of the service. For example, the information you upload or publish in our service (including your public personal information and your list), your response to the information uploaded or published by others, And including location data and log information related to the information. Other users of our service may also share information about you (including location data and log information). In particular, our social media service is designed to enable you to share information with users all over the world, so that shared information can be transmitted in real time and widely. As long as you don't delete the shared information, the information will be kept in the public domain; Even if you delete the shared information, the information may still be independently cached, copied or stored by other users or unrelated third parties not under our control, or stored in the public domain by other users or such third parties.

        Therefore, please consider the information content you upload, publish and communicate through our service. In some cases, you can control the user range that has the right to browse your shared information through the privacy settings of some of our services. If you ask to delete your personal information from our service, please operate through the way provided by these special terms of service.

Tips on sensitive personal information

        Some personal information may be considered as sensitive personal information due to its particularity, such as your race, religion, personal health and medical information, etc. Compared with other personal information, sensitive personal information is more strictly protected. Please note that the content and information (such as photos or information about your social activities) you provide, upload or publish in our service may disclose your sensitive personal information. You need to consider carefully whether to use our services to disclose your sensitive personal information.

        You agree that your sensitive personal information shall be handled according to the purpose and manner described in this privacy policy.

Cookies, log files and web beacon

        We and third-party partners may collect and use your information through cookies and web beacons and store it as log information.

        We use our own cookies and web beacon to provide you with a more personalized user experience and service, and for the following purposes:

    • Remember who you are. For example, cookies and web beacons can help us identify you as our registered user, or save the information you provide us about your preferences or other information;
    • Analyze your use of our services. We can use cookies and web beacons to understand what activities you use our services to do, or which pages or services are most popular;
    • Advertising optimization. Cookies and web beacon help us to provide you with advertisements related to you based on your information rather than general advertising.

        While we use cookies and web beacons for the above purposes, we may provide a summary of non personally identifiable information collected through cookies and web beacons to advertisers and other partners for analyzing how you and other users use our services and for advertising services.

        Our products and services may have cookies and web beacons placed by advertisers and other partners. These cookies and web beacons may collect non personally identifiable information related to you to analyze how users use these services, send you advertisements that you may be interested in, or evaluate the effectiveness of advertising services. The collection and use of such information by these third-party cookies and web beacons are not subject to this privacy policy, but are subject to their own privacy policy. We are not responsible for the third-party cookies or web beacons.

        You can set up a browser to reject or manage cookies or web beans. But please note that if you disable cookies or web beans, we may not be able to provide you with the best service experience, and some services may not work properly. At the same time, you will still receive the same number of ads, but the relevance of these ads to you will be reduced.


        We may use your information to provide you with advertisements that are more relevant to you.

        We may also use your information to send you marketing information through our services, e-mail or other means to provide or promote our or third party's following goods and services:

    • Our goods and services, as well as those of our affiliated companies and joint venture partners, include instant messaging services, online media services, interactive entertainment services, social networking services, payment services, Internet search services, location and map services, application software and services, data management software and services, online advertising services Internet Finance and other social media, entertainment, e-commerce, information and communication software and services ("Internet services")
    • Third party Internet service providers, as well as third-party goods and services related to food and catering, sports, music, movies, television, live performances and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewelry, cosmetics, personal health and health, electronics, collectibles, household utensils, appliances, home furnishings and furnishings Pets, cars, hotels, transportation and tourism, banking, insurance and financial services, membership points and reward programs, and other goods and services that we think may be relevant to you.

        If you do not want us to use your personal information for the above-mentioned advertising purposes, you can ask us to stop using your personal information for the above-mentioned purposes through the relevant instructions provided in our advertisements or the guidelines provided in specific services.

Our email and information to you

Mail and information push

        When you use our services, we may use your information to send email, news or push notifications to your device. If you do not want to receive these messages, you may choose to unsubscribe on your device as described in our email to you.

Service related announcements

        We may issue service related announcements to you when necessary (for example, when we suspend a service due to system maintenance). You may not be able to cancel these service related announcements that are not promotional in nature.

Third party services in our services

        Our services may include or link to social media or other services (including websites) provided by third parties. For example:

    • You can use the "share" button to share some content to our service, or you can use the third-party connection service to log in to our service. These functions may collect your information (including your log information), and may install cookies on your computer, so as to run the above functions normally;
    • We provide links to you through advertising or other ways of our services, so that you can access third-party services or websites.

        Such third party social media or other services may be operated by the relevant third party or us. Your use of such third party's social media services or other services (including any personal information provided by you to such third party) is subject to the third party's own terms of service and privacy policy (not the general terms of service or this Privacy Policy), and you need to read the terms carefully. This privacy policy only applies to any information we collect, and does not apply to the services provided by any third party or the information use rules of any third party. We do not assume any responsibility for any third party's use of the information provided by you.

Age limit

        We encourage parents or guardians to guide minors under the age of 18 to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and that minors seek the consent and guidance of their parents or guardians before submitting their personal information.

Scope of application of Privacy Policy

        All of our services, except for certain services, are subject to this privacy policy. These specific services will apply to specific privacy policies. The privacy policy for the particular service forms part of this privacy policy. If the privacy policy of any particular service is inconsistent with this privacy policy, the privacy policy for a particular service shall apply.

        Unless otherwise specified in this privacy policy, the terms used in this privacy terms shall have the same meanings as those defined in the software license and service agreement of Sionpay (Shenzhen) technology services Co., Ltd.

        Please note that this privacy policy does not apply to the following situations:

    • Information collected by third party services (including any third party websites) accessed through our services;
    • Through the information collected by other companies and institutions that provide advertising services in our services.

Amendments to Privacy Policy

        We may amend the terms of this privacy policy from time to time, and such amendments form part of this privacy policy. If such modification results in a substantial reduction of your rights under this privacy policy, we will notify you by prominently posting on the home page or sending you an email or other means before the modification takes effect. In such case, if you continue to use our services, you agree to be bound by this revised privacy policy.

                                                                                                                                                                                                    Sionpay (Shenzhen)Technical Services Limited

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from Youtube
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound